Heidi AI

Heidi is a secure AI medical scribe and reception assistant used at Health on Rose.

Dr Caroline uses Heidi’s scribe function to support Medicare compliance and clinical documentation. This allows her to spend less time on administrative tasks and more time focused on you and your health during your appointment.

Heidi comms is a virtual reception that helps manage phone calls efficiently, ensuring your enquiry is captured and directed appropriately. 

When you call, Heidi can:

• Understand the reason for your call 
• Assist with appointment bookings or changes 
• Take detailed messages 
• Answer common questions 

This allows us to respond more efficiently and ensure no calls are missed.